The NHS is still here to help you and your family. You should not put off getting help or advice. A delay in treatment can pose a risk to longer term health.
Help us, help you by making the right choice for your needs.
Health at home
- You can access a range of health and care services from home or on the move using your smartphone, computer or tablet.
- The NHS website has information about how to manage your long-term conditions and maintain your mental and physical wellbeing using NHS-assured apps.
Community pharmacy
- Your local community pharmacy can offer advice and the best treatment for common health conditions such as tummy ache, sore throats or rashes.
- They will also advise if you need to speak to a doctor or practice nurse.
- Be prepared for common health conditions by keeping a well-stocked medicine cabinet at home. Useful items to have include appropriate pain relief for adults and children, cold sore throat remedies and antihistamines.
- Pharmacy opening hours and contact details can be found on the NHS website.
- Get more self-care advice.
GP practice
- GP practices are open Monday- Friday 8am – 6.30pm. GP practices are closed on weekends and bank holidays.
- Outside normal surgery hours you can still phone your GP practice, but you’ll usually be directed to an out-of-hours service.
- You can contact your GP practice at any time by using the online form available on your GP practice’s website.
- Appointments are available evening, weekends and bank holidays through the extended access service. You can book an appointment in advance through your GP practice. You will be offered the most appropriate appointment. You may be offered a telephone or online appointment, or asked to attend an appointment at a different location to your usual GP surgery to be seen by a health professional.
- Find out more about how GP practices are working.
Repeat prescriptions
- If you take regular medication it’s always good to check you have enough supply to last over a bank holiday.
- Repeat prescriptions can be managed through the NHS App, the NHS website or your GP online service.
- Running out of medication may require an emergency GP appointment.
NHS 111
- You can phone 111 or visit 111.nhs.uk when you have a medical problem and you’re not sure what to do.
- NHS 111 is a fast and easy way to get the right help urgently, 24 hours a day 365 days a year.
- They will ask questions about your symptoms so you get the help you need.
- If you need to go to A&E, NHS 111 will book an arrival time. This might mean you spend less time in A&E. This also helps with social distancing.
Walk-in centre
- For when you need urgent medical attention, but it’s not a life threatening situation.
- You don’t need to book or register, just walk in and be seen by a health professional.
- Find opening hours and contact details.
Accident and Emergency/ A&E (emergency departments)
- For life threatening emergencies, like chest pain, loss of consciousness, severe bleeding, stroke, breathing difficulties, severe allergic reactions, severe burns or scalds.
- Available 24 hours a day 365 days a year.
- Find your nearest A&E.
Call 999
- When someone is seriously ill or injured and their life is at risk.
Mental health support
- People in Kirklees can access a mental health helpline 24 hours a day, seven days a week.
- The confidential helpline offers support and guidance to anyone registered with a GP practice.
- Trained telephone advisors can help you to access mental health and emotional wellbeing support.
- You don’t have to have used mental health services before.
- Carers, or those concerned about a loved one or friend can also call for advice.
- Call for free: 0800 183 0558.
Dental services
- Dentists are open for urgent and routine treatment.
- Contact your dentist by phone or email.
- Changes have been made to keep you and the dental care team safe.
- If you cannot contact your dentist or you do not have one, use the NHS 111 online service.